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How to Balance Income, Promotion & Value to Your Readers

December 5, 2008 Posted under: Make Money Blogging by Caroline Middlebrook

This post is aimed at bloggers who wish to make money blogging. If you are somebody who blogs purely for pleasure then you can safely skip this post! A Little while ago Darren Rowse showed us how the addition of the Aweber Lightbox popup to advertise a newsletter on his photography blog drastically increased the signup rate to the newsletter. Many bloggers, including myself, followed suit and found results to match. However the downside is that the change has also met with much resistance around the blogosphere.

The Balance Problem

If you’re blogging for profit, then in one way or another you have to promote something. There are many ways you can do this and some are more subtle than others. You can sell something and write a blog post directly promoting it and this is probably the most in-your-face method but this kind of post will usually turn off your readers unless you find a way to create value from it. For example, earlier this week I promoted the Become a Blogger membership site being run by Yaro Starak. If all I did was write a sales pitch that would have offered no value to the reader but by combining that with an offer that cannot be obtained anywhere else, the post provides it’s own unique value. Still, these kinds of promotions have to be used sparingly. If you wish to sell something to your blog readers, then you need to keep your blog readers! If your promotional efforts cause them to unsubscribe then you can hurt your bottom line.

With any action that you take you have to balance two factors:

  • How does this action increase my revenue?
  • How does this action provide value to my readers?

If you are doing something that hurts your readership you have to calculate how much revenue is lost from that damage vs how much revenue is gained from the action and then you can determine whether or not it is worth taking the action.

Revenue + Value = Win / Win

The ideal situation is to provide value to your readers in a way that still generates revenue. That is the essence of a profitable blog and also the basis on which many freebies are made. Your overall blog should provide value to your readers otherwise why read it in the first place? But your overall blog also needs to generate some revenue otherwise why spend the time on it? Again – I’m concentrating here purely on blogs that are designed to make a profit.

Now within that broad perspective you can break that down in everything you do. If you sell a product that product has to provide value to the consumer and for maximum customer satisfaction it would ideally provide more value than the cost. Not all kinds of value have a price tag of course. If you produce an ebook about dating and somebody finds true love with that book, how much is it worth? You can’t really put a figure on that but you can understand that the book has a value that consumers will pay for.

Now as bloggers, creating our own products is certainly an effective way to monetize but it is often thought of as an advanced strategy and many people are simply not comfortable with direct selling at the beginning. That’s cool though as there are lots of other ways to monetize and a great way is by giving away free information that drops in affiliate links. I do this all the time everywhere – in my blog posts, in every product I produce, in my Bloggers Bible lessons, in short – everywhere.

This model is different from the paid product because people can get the value without generating any revenue for you. You only make money if somebody goes on to buy something that you are promoting in the midst of your free information. This is great for the consumer because they are not forced to buy anything if they don’t want to but the results for you can be mixed – some promotions work better than others. For instance, I have a large number of people subscribe to the free lessons on my Traffic Rush course and the upsell is the paid version. The free lessons provide the value but I only make money if somebody buys the paid version and the percentage of people who do that are lower than I would like.

Another way to make money that is even more subtle is to use some kind of on-page monetization such as contextual ads. Readers can get your free information and you get paid if they click on an ad – the reader doesn’t have to buy anything and you still get paid.

Subject / Price is Irrelevant to Promotion

Whatever model you are using to make money, you have to promote your efforts. If you’re running contextual ads on your blog in a site-wise manner then your promotional efforts really boils down to just driving traffic to your blog but when using something a little more direct – something that encourages your reader to buy something, to get the best results you need to actively promote your material.

Here’s the thing – many readers resist promotion of any kind and the subject of the promotion is irrelevant. At the beginning of the post I mentioned the resistance towards the popup – the resistance here is to the popup itself, not necessarily to the content. You could be promoting world peace in your popup but if somebody doesn’t like it then it makes no difference! If you are using some kind of freebie to promote a paid product then you have two layers of promotion to deal with – the freebie itself has to effectively promote the paid product and then you have to promote the freebie!

The trouble is that people come to the Internet seeking information and the reality is that nobody wants to be sold to, or only very rarely. As an Internet marketer you need to be prepared to deal with this resistance. If you shy away from any activity that could upset people you will never make any money! The key is finding that balance.

About a month ago Lynn Terry published a great post about what she calls Apology Marketing – where marketers are afraid to market their products and always apologise for it. When I read it, I saw myself a year ago in that post! A year ago, I wasn’t making any money :-)

Not All Blog Readers Are Your Customers

Here is another point to consider when thinking about promotion… As I said there will always be some people who hate certain promotional efforts (such as a popup) regardless of what is being promoted. There will be people who hate long-form sales letters (I do!), there will be people who hate sales pitches in emails. But here is the question – are those people going to be your customers?

I am a fan of Yaro Starak and his products but I don’t like the sales letters he uses. If that was the only promotional vehicle he used I would never have bought any of his products. I also dislike being pitched in emails and I have now unsubscribed to every single newsletter I have ever subscribed to because the pitches just piss me off. But the truth is that I am never going to buy something on the strength of a sales letter and neither am I going to buy something from an email sales pitch. Those people who lost me as an email subscriber did not lose a customer!

I spend a ton of money on the Internet and I buy lots of Internet marketing products but if you want to sell to me you have to find another way of reaching me as those methods won’t work. And so it is with your blog. If you lose a few subscribers because they object to some promotional method you are using ask yourself if you have lost a customer. This may sound harsh but if you are blogging to make money then you have to consider the benefits for your readers AND for you.

You already provide a ton of information for free – your blog archives are full of free posts. If you are giving away a freebie then that is more free information that you are giving away. As long as you continue to provide genuine value to your readers then you don’t need to feel guilty about making money out of some of them! Those people who boycott you because you dared to offer them something that provided them with even more value are not your loss.

Some Numbers to Play With

So how much promotion is too much? If you write a blog and every blog post is a thinly disguised sales pitch – that is too much. I would go as far as to say that every post you write should provide value BOTH to your readers AND for you – at the very minimum some links to earlier posts to increase internal linkage and page views. If you can drop in an affiliate link or a link to a freebie then go ahead as nobody is forcing your reader to click the links.

What about email lists? Josh Spaulding recently wrote a report called New Age Email Marketing (yes that is an affiliate link!) which was about how to profit from an email list. In that report he actually gives a ratio to follow and suggests that every third or forth email should be a pitch and the ones in between should be content. While I can see this might be good advice for somebody who is used to doing just pitch, pitch, pitch, I don’t like that kind of approach myself and wouldn’t recommend it for bloggers.

Coming back to the earlier equation of revenue + value = win/win, what you should aim to do is provide value in everything you do - every blog post, every email, every page of an ebook and so on. When you do this, promote freely. For example, my blogging course the Bloggers Bible is an example of the ‘freebie monetized with affiliate links’ model. It is free to get the lessons and every single one provides value but I also promote something in quite a lot of them – probably around half and the ones where I don’t promote anything is not because I don’t want to but simply because there wasn’t anything suitable that I wanted to recommend. Some people will think to themselves, “I don’t believe it, Caroline has only written this free course to make money!” Well duh :-) And yes some people will unsubscribe but those people are not my customers – they are just people costing me money in Aweber subscription fees so I lose nothing when they unsubscribe.

Similarly, I now promote this course on every page of the blog. When you get to the bottom of this post you’ll see a signup form for it and of course if you have visited the website directly you’ll most likely see the popup I have been talking about. In short, every single blog post on this blog promotes the Bloggers Bible and many of them promote something else too. I don’t have a problem with this because I know that every single post I write provides some kind of value.

Will that please everybody? No it won’t. There will always be people who object to such promotions and efforts to generate an income but I know that those people are what we call ‘freebie-seekers’, they want everything to be completely free. None of us have the time to serve the wishes of these people!


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15 Comments:

Franklin Bishop
December 5, 2008

I definitely think it is hard to balance all of these. I think the hardest part is the balance of income and the value to your readers. You don’t really want to force anything on your readers, but then again you want to make money from your blog. I guess it’s also a decision of whether you want to make the most money possible or continue to grow a great community of readers. Otherwise, you will have to find a balance between the two. Which is hard!

Franklin Bishops last blog post..3 Ways to a Popular Blog

Jeff Jones
December 5, 2008

Caroline,

I totally agree with you that the balance between adding value and promotion has got to be struck and can be different for every blog.

Another thing I would like to bring up is that if a blogger is afraid to promote stuff for fear of losing subscribers/readers they stand a very good chance of ending up with a sizable list of people who won’t ever make them any money.

I’ve made this mistake on one of my blogs and I’m going to have to work hard to reverse it.

Jeff

Jeff Joness last blog post..Please Keep Your Indoor Cats Indoors

Harpy´s Nightmare
December 5, 2008

Wow – that was a long post!
Thanks for taking the time do do do though and to share Mr Rowse results. My favourite “takeaway” though was your following comment:
“Those people who lost me as an email subscriber did not lose a customer!”

When we have web sites and/or blogs I think the last thing we want to do is look like / become a leech. Creating value to our communities is the most important thing we can do . . . and I believe most people who are presented with a product truthfully are happy with their purchase – especially when there is a 100% guarantee – that´s always shows confidence in what you are offering.

If you do NOT honour your guarantees, then perhaps the following will happen to you and your company . . . .

Harpy´s Nightmare

oooh, the POWER of the internet is just wonderful!!! :-)

Thanks again Caroline,
Harpy

Andy Bacon
December 5, 2008

Great post and topic Caroline.
If we are scared to lose a reader because of a sales offer then we need to think about why we are doing this. If it purely for financial gain then losing readers who don’t buy is no big deal. If we blog only to keep our readers happy then we probably should do any sales promoting (as we starve to death or stay in our boring cubical job).
But if it is a combination of the two then the market will dictate how much selling to do. If we sell all the time and everyone leaves, that is no good. If we never sell and thus have no revenue, that is no good. We have to balance the two.
I don’t have a problem with people trying to sell me. I have so much information for free over the internet that I can stand to look at an ad and decide whether I am interested or not.
I believe if you are in business then you should get paid for the value you bring.
Thanks for a great post.

Andy Bacons last blog post..Christian Business Opportunities Online Scam

BusinessX
December 5, 2008

Great post, and it is a challenge of finding balance. However, that balance should be weighted toward (or from the perspective of) wanting to make money. As you said in the beginning, if one wants to make the world a better place via blogging, more power to them. But one should be serious about making money on a web site.

There are a lot of business examples where the carrot is here, but the sell is there. Movie theaters in the states come to mind. Theaters do not make money with ticket sales, but on the concessions. That is why they sell $4 cokes and $6 popcorn. Material and product cost to the theater for each is probably less than a fifty cents. People complain. And with advent of cable, satellite, on-line instant access, DVD/videos, etc, people have more options to not go to the theaters. They still do.

Thereby, a blog should provide great content not because of some fuzzy idea of value. But because the content is the show, people should be unable to stop themselves from coming. Let them complain about the $6 popcorn, they are still coming for the show.

Caroline Middlebrook
December 6, 2008

@Franklin, yup that’s it – it’s managing that balance. It has to be there otherwise you either descend into pure marketing and will end up alienating all your readers or you end up doing no marketing at all and making no money and for those of us who are doing this as a livelihood, that’s obviously a disaster.

@Jeff, that’s an excellent point and I believe that is the mistake I was making for a very long time.

@Harpy, yes I used to fret quite a lot if I saw that my subscribers (either to the blog or a list) were doing down but then I looked at my own behaviour and realised that those other blogs / newsletters etc that I was unsubscribing from were never going to sell to me and so they were not losing anything and that changed my own perspective.

@Andy, yes your first sentence really hits the nail on the head. I think what often happens is that we start a blog to make money and in so doing we build up a readership and become very attached to them. Then somewhere along the way we forget that we’re trying to make a living and somehow the goal has changed to building a following of loyal readers. This is nice but it doesn’t pay the bills. Of course the ultimate goal is to build a following of loyal readers, some of whom also buy something now and then :-)

@BusinessX, lol yeah it irks me when I pay more for the snacks than the movie!

BlogTalks
December 6, 2008

I do think you have a good balance on your blog, you make it seem as if you are informing us rather than trying to sell to us.

As long as you keep your conversational method interesting and informative I am sure most readers will be glued.

Great post Caroline. I like your techniques and thanks for sharing them with us. I think you did a great post and promo on Yaro’s Become a Blogger.

Ganesh - Online Bull
December 7, 2008

Hello there. This is my first time commenting on this blog.

Great post. I feel that subscribers will buy something that is necessary for them. For me, I find that in my niche, which is blogging tips/internet marketing, people are willing to buy advertising plugins and hosting packages. I believe that if you offer them a good deal on some package or product, then they will surely buy it.

Ganesh – Online Bulls last blog post..Pros and Cons of Being a Young Internet Marketer

Good post, I think it is important to balance, for me I monetize my blog, but I offer much more content and value than ads,

I also offer do-follow and link luv as my appreciation to commenters. I find that I get sales because I have built a reputation on that value and my readers trust me to try products I recommend. I also, do not promote products I myself do not use and love!

JR @ Internet Marketing Do-Follow Blogs last blog post..THE Tip to Staying Organized in Internet Marketing

John's Weight Loss Blog
December 7, 2008

I struggle with this myself – I’d like to make more money from my blog but I also want to keep it honest and personal and interesting to my niche.

John’s Weight Loss Blogs last blog post..Workout Music Players by Sansa

Mike Collins
December 11, 2008

It definitely is a challenge to balance providing value to your readers and revenue generation for yourself. Too much promotion and you risk losing your audience, too little and you can’t pay the bills!

Agolf Cartson
December 17, 2008

Personally I find the best solution to somehow take what ever product I’m promoting and promote it through cases where I show people how they too can benefit from the products. I know that you can’t do this with offers that have just been launched but I normally don’t promote those as I can’t vouch for something I haven’t used myself.

Agolf Cartsons last blog post..Review: Buggies unlimited golf carts – Golf cart accessories

Ben Pei
December 17, 2008

I think we gotta be tactful while trying to make money from our blog. We depend on our readers to keep the activity going on and we should reward them with whatever we can. Then the money will come..

Ben Peis last blog post..Video Blogging: The Next Big Thing?

charles
January 31, 2009

This topic reminds me to the good old day which the internet didn’t exist. Internet advertising can be very impressive tools as well as depressive as you may be in the same situation as mine. Nowadays, we receive ton of junk and phishing emails. Volla…

charless last blog post..The West Wing – The Complete Series Collection (2006)


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