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5 Overlooked Benefits of UNTARGETED Traffic

October 17, 2007 Posted under: Promotion by Caroline Middlebrook

Everybody talks about the value of TARGETED traffic don’t they? But if you happen to get a lot of untargeted traffic too, don’t be too quick to dismiss it. Below I touch on 5 specific ways in which you can really benefit from generic, untargeted traffic.

What is Untargeted Traffic?

Every website should have some purpose, there should be a clear action that you want your visitors to do. Possible examples are:

  • Buying a product
  • Subscribing to an RSS feed
  • Signing up to a Newsletter
  • Clicking on an affiliate link or ad
  • Making a contribution - forum post, comment etc

Targeted traffic are people that are interested in what your website have to offer and therefore are far more likely to take the action that you desire. Untargeted traffic are those visitors who are not interested in your website and therefore they are far less likely to take the desired action.

For example, over the last few weeks I have found that most of my traffic has come from StumbleUpon and I don’t consider that to be targeted because a large spike in StumleUpon traffic does NOT lead to a subsequent spike in RSS subscribers which is my call to action for this blog.

5 Reasons Why Untargeted Traffic Can be Beneficial

1) More Traffic = Higher CPI Revenue

Some advertising programs are priced on a Cost Per Impression (CPI) basis. More traffic = more impressions = higher revenue potential. Often there is an argument that CPI programs pay very low and there is more money to be made by made by other methods but this is only the case if that traffic is targeted. if not, then this may very well be the best source of direct revenue from that traffic.

2) More Traffic = Higher Direct Sale Prices

If you sell direct advertising on your website, advertising costs are very often priced on a Cost Per Thousand Impressions (CPM) basis. If you have more traffic you show more impressions which means that you can charge more for your advertising. You may argue that untargeted traffic may not click on the ads, but many purchasers of direct advertising place their ad for the purposes of branding, rather than getting the click.

Of course, if YOUR website happens to be marketing a brand then all that traffic is only going to enforce your brand isn’t it?

3) More Traffic = Higher TLA Value

TLA is a service called Text Link Ads. They match sites who wants to sell text links with those that want to buy them. The value of a link on a site is determined by a number of factors including the PageRank and Alexa ranking. These two things are often dismissed as useless as measures in their own right but when they are put in the context of a service such as TLA, they can directly influence your revenue.

Higher traffic will push up your Alexa ranking which will in turn push up the value of your site to TLA meaning that if you sell TLA’s you’ll get more revenue.

4) More Traffic = More Targeted Traffic

I have a specific example here of a somewhat roundabout way in which my untargeted traffic is indirectly giving me targeted traffic. I mentioned in the previous point that all traffic will push up my Alexa ranking. TLA is not the only site that uses Alexa as a measure of importance. Mark at 45n5 has recently introduced a top list of make money online blogs and Alexa features as part of the ranking algorithm. My traffic has been climbing which is causing my position to rise (157 to 139 to 134 at the last check) and that is bringing me direct targeted traffic from that list.

For sure that is a very specific example but I wonder how many other similar things there are out there in other niches?

5) More Traffic = Increased Website Sale Value

If you happen to be in a position to sell your website then all traffic that you can get is very valuable. If you are selling your website the buyer may well have alternative plans for it. He may want to take it in a new direction, sell new or different products. In short, he may be able to tap into the potential of that traffic in a way that you have been unable to. That makes the traffic valuable and can lead to a higher sale price for you.

Targeted Traffic is Still Better

I’m not saying that untargeted traffic is better than targeted. All I am saying here is that all traffic has some value. If you are paying good money for untargeted traffic then you might want to rethink your strategy but if you happen to be getting it for free, then continue to celebrate it.

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18 Comments:

lucia
October 17, 2007

Yep. Oh, btw. Going dofollow and joining Bumpzee can be a great way to get more Alexa traffic because those doing Dofollow are disproportionately montetizing, and they generally install Alexa toolbars. Yes, Alexa is worthless as far as accuracy goes– but it’s used by TLA, PPP etc.

Bizarrely, people also glace at Alexa and make judgements about authority. Heck, I do it and I know it’s a wretched tool!

deborah
October 17, 2007

Just curious…how long do the stumbleupon visitors stick around? My impression is that they click through rather quickly. Do the stick around long enough to complete the action you want them to take? Also, doshdosh recommended a Teaching Sells ebook that I think you’ll find interesting. Some of the points in the ebook are items you’ve brought up here.

Don
October 17, 2007

Have you determined why they are coming in from StumbleUpon?

What I mean by that is something similar to this - If you use a tracker like Statcounter, you can see why some people are ending up on site from searches Google. They may be searching for a keyword that you didn’t intend to use, but it has some relevance to what you wrote (long tail?). Knowing that, you may be able to turn that unintended traffic into targeted traffic by tweaking some keywords in you content.

I haven’t found yet where StumbleUpon gives you that kind of information.

Zachary Fox
October 17, 2007

Nice example for publishers selling advertising, how about a list for ecommerce sites. For those, untargeted traffic usually means a reduction in key metrics like conversion rate, per visit value, etc …

Here’s one to get started: If you can establish what is bringing that traffic to your site (pretty hard for people stumbling), you could modify your landing page content to cater to them more. This could also mean better retention or higher conversion of your targeted traffic.

I suppose there aren’t any negatives to having free traffic of any kind, unless you are running into technical issues serving your content.

45n5
October 18, 2007

you are at 118 now ;-) Nice post.

Caroline Middlebrook
October 18, 2007

@Lucia, Yeah I’m always checking my alexa traffic against other blogs :-)

@Debora, Good question. I’ve just had a look at the SU stats for October. Average time on site is 1:32, which is not bad with a bounce rate of 33%. Actually I may have to alter my stance there as I am starting to see jumps in RSS these days.

I’ve tried to download that book twice now, it never comes through. I’ll have to email Brian.

@Don, No with StumbleUpon it’s discovery so we don’t know if they are looking for something or have just randomly clicked the Stumble button (more likely).

@Zachary, I don’t really know anything about ecommerce :/

@45n5, Cool! I see you added thumbnails to the list, how do I get one of those?

45n5
October 18, 2007

I get them using the alexa api, so when you get a thumbnail in alexa you will show up on the list when the script runs again.

Mike Pedersen Golf
October 18, 2007

Caroline, I can vouch for having very high rankings for one of my niche sites and conversions being very low. This would be untargeted traffic. Finding keywords that bring visitors who are along their way to purchasing (qualified traffic) is the way to go if you can dig deep and find those keywords. Many times they are not what you think;)

Caroline Middlebrook
October 18, 2007

@45n5, ahh ok I’ll add that to my todo list then!

@Mike, oh yes I still believe that targeted traffic is the way to go, but thought I’d point out that all is not lost if its untargeted.

Shams
October 20, 2007

Caroline, your talk about untargeted traffic is very interesting. All over www people are talking only about targetted traffic. This is the first time I read something different. You thought completely differently 180°. Great!!

Caroline Middlebrook
October 20, 2007

@Shams, Thanks :)

Rob Kingston
January 4, 2008

I think that if your primary motive is to derive untargeted traffic to your blog, that’s bad luck for your sponsors. It’s like saying spammers have the right idea.

Caroline Middlebrook
January 5, 2008

@Rob, No of course the primary objective is not to drive untargetted traffic but it is a fact of life. I’m just pointing out the benefits. Big difference.

Rob Kingston
January 5, 2008

Hi Caroline,

Totally understand. I get tonnes of untargeted traffic - we all do. I just think that the benefits are debatable as being benefits. I think it’s more a question of the value of the traffic we receive.

As an example, I run a site called 3gnmedia.com and we get roughly 300,000 page views a month, sure it’s a lot of traffic, but the traffic doesn’t convert well. We don’t earn much money from the traffic.

Even though a site gets a lot of traffic, it doesn’t always provide value. In the long run, I believe it’s in our best interests to engineer win-win situations. What are your thoughts on the value of traffic?

Do you think that untargeted traffic is justifiable if it is almost as valuable as your current site’s traffic?

Looking forward to your response,

Rob

Rob Kingston
January 5, 2008

PS. Apparently StumbleUpon delivers users that are very sticky.

Caroline Middlebrook
January 6, 2008

@Rob, many people get despondent when they see that the majority of their traffic is untargeted and doesn’t convert into sales etc. My aim with this post was simply to point out that there are other benefits other than the obvious conversion that can still be valuable.

Bernhard
March 1, 2008

Alexa in Germany is not so well known,
How important do you think the Alexa rank really?
Greetings from Germany
Bernhard

Caroline Middlebrook
March 2, 2008

@Bernhard, none of the metrics that I talk about in this post are terribly important - I just wanted to point out that untargeted traffic isn’t all bad. I wouldn’t worry if Alexa isn’t big in Germany.


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